Complaint guides
Find help with the problem you are dealing with
Choose a guide to find out what to check, what to write and who to contact. Each one explains the options for that kind of complaint.
Where to complain
Who should you contact?
Find out how to complain to a business and when an ombudsman, regulator or another organisation may be able to help.
Debt collection
Debt collector letter in Ireland: what to check before you pay
How to respond to a disputed debt collector letter in Ireland: proof of debt, data trail, correction requests, regulator routes, and credit-record worries.
GDPR requests
GDPR request to a debt collector in Ireland
How a data subject access request can help uncover the records, source, recipients, and correction issues behind a disputed debt collection letter.
Telecoms collections
Telecoms debt collection complaint in Ireland
How to handle a disputed broadband, mobile, TV, cancellation, or final-bill account that has been sent to collections in Ireland.
Industry guide
The legal and small claims industry in Ireland
How Irish small claims, consumer complaints, legal costs, court data, and pre-court self-help fit together.
Complaint route map
Where to complain in Ireland: courts, regulators, and small claims
A practical route map for Irish consumer complaints, including small claims, CCPC, ComReg, IAA, ECC Ireland, FSPO, RTB, and trader identity checks.
Complaint data
Most complained-about companies in Ireland
The Irish companies and traders most often named in CCPC consumer helpline contacts, and how to choose the right complaint route.
Telecoms complaints
Complain about a broadband provider in Ireland
How to organise a broadband, mobile, TV, billing, installation, or cancellation complaint before checking ComReg.
Bank complaints
Complain about a bank in Ireland
How to prepare a banking, card, account access, payment, or frozen-funds complaint before checking the FSPO route.
Energy complaints
Complain about an energy provider in Ireland
How to prepare an electricity, gas, billing, meter, switching, sales, or prepay complaint before checking the CRU route.
Food delivery complaints
Complain about a food delivery app in Ireland
How to prepare a Deliveroo, Just Eat, Uber Eats, missing order, wrong order, or refused refund complaint.
Online marketplace complaints
Complain about an online marketplace in Ireland
How to prepare an Amazon, marketplace seller, online order, faulty item, missing delivery, or refund-after-return complaint.
Airline complaints
Complain about an airline in Ireland
How to prepare an airline complaint about refunds, cancellations, delays, baggage, booking problems, or IAA passenger-rights routes.
Ticketing complaints
Complain about an event ticket company in Ireland
How to prepare a ticketing complaint about refunds, cancelled events, rescheduled shows, fees, resale, or chargeback options.
Courier complaints
Complain about a courier in Ireland
How to prepare a courier complaint about lost parcels, damaged deliveries, tracking errors, missed delivery, or seller responsibility.
Car dealer complaints
Complain about a car dealer in Ireland
How to prepare a used-car dealer complaint about faults, warranty, repairs, finance exclusions, or small-claims fit.
Furniture complaints
Complain about a furniture company in Ireland
How to prepare a furniture complaint about non-delivery, damaged items, refund delays, repair failures, or small-claims fit.
Appliance retailer complaints
Complain about an appliance retailer in Ireland
How to prepare an appliance or electronics retailer complaint about faults, repairs, warranty, delivery, or refund refusal.
Subscription complaints
Complain about a subscription service in Ireland
How to prepare a subscription complaint about cancellation, billing, plan changes, account access, or chargeback options.
Hotel booking complaints
Complain about a hotel booking site in Ireland
How to prepare a hotel booking site complaint about refunds, cancellations, overbooking, accommodation issues, or chargeback options.
Retail complaints
Complain about a retailer in Ireland
How to prepare a retail complaint about faulty goods, refunds, delivery, returns, receipts, online orders, or chargeback options.
Tradesperson complaints
Complain about a tradesperson in Ireland
How to prepare a complaint about a builder, plumber, electrician, carpenter, painter, landscaper, deposit, delay, or unfinished work.
Payment complaints
Complain about a payment provider in Ireland
How to prepare a complaint about card payments, chargeback, frozen funds, account restrictions, PayPal, Revolut, Wise, N26, or bank escalation.
Car rental complaints
Complain about a car rental company in Ireland
How to prepare a car hire complaint about deposits, damage charges, insurance, fuel, tolls, cancellation, or card disputes.
Vehicle complaints
Complain about a car manufacturer in Ireland
How to prepare a car manufacturer, dealer, service, warranty, parts, or vehicle fault complaint before checking the right route.
Online fashion complaints
Complain about an online fashion retailer in Ireland
How to prepare an online fashion complaint about returns, refunds, delivery, sizing, faulty items, customs, or chargeback options.
Digital platform complaints
Complain about a digital platform in Ireland
How to prepare a digital platform complaint about accounts, subscriptions, app purchases, ads billing, refunds, payments, or support loops.
Cross-border complaints
Complain about a UK or EU website from Ireland
How to prepare a cross-border website complaint about refunds, delivery, returns, seller country, ECC routes, or chargeback options.
Home improvement complaints
Complain about a home improvement store in Ireland
How to prepare a home improvement store complaint about DIY goods, kitchens, bathrooms, delivery, installation, services, or refunds.
Insurance complaints
Complain about an insurance company in Ireland
How to prepare an insurance complaint about claims, cover, premiums, direct debits, broker service, or FSPO escalation.
Small claims guide
Small Claims Court Ireland: what fits before you file
A plain-English guide to Irish small claims eligibility, exclusions, and pre-court complaint steps.
Types of complaint
Help with your type of problem
Choose the issue that best describes what happened to you.
Faulty goods
Faulty product refund rights in Ireland
Use the Consumer Rights Act 2022 to ask a trader to repair, replace, reduce the price, or refund.
Services
Service not provided or not carried out as agreed
Prepare a clear Irish consumer complaint when a paid service was not completed or was not as agreed.
Deposits
Deposit not returned in Ireland
Work out whether a deposit dispute belongs in small claims, RTB, or another complaint route.
Delivery
Late delivery or no delivery: Irish refund steps
Ask an Irish trader to resolve delayed or missing delivery before escalating.
Complaint letters
Complaint letter to a trader in Ireland
Generate a formal pre-court demand letter to send under your own name.
Consumer Rights Act
Consumer Rights Act 2022 refund guide
How Irish consumers can refer to the Consumer Rights Act 2022 in a pre-court complaint.
Evidence
Evidence pack for Irish small claims
Organise the proof you need before writing to a trader or filing yourself later.
Exclusions
Small claims exclusions in Ireland
Debt, personal injury, insurance, leasing, Government claims, and other disputes that usually need another route.
Appliance complaints
Faulty appliance refund in Ireland
How to complain about a faulty appliance, ask for repair, replacement, refund, or price reduction, and prepare evidence.
Home improvement
Home improvement complaint in Ireland
Prepare a complaint about unfinished, delayed, or poorly carried out home improvement work in Ireland.
Used cars
Used car dealer complaint in Ireland
How to organise a complaint about a faulty used car or dealer dispute while avoiding common small-claims exclusions.
Furniture delivery
Furniture delivery complaint in Ireland
Write a clear complaint about delayed, missing, damaged, or faulty furniture bought from a trader in Ireland.
Telecoms
Telecoms complaint in Ireland
How to complain about broadband, mobile, TV, billing, contract, or cancellation issues in Ireland.
Travel refunds
Travel refund complaint in Ireland
How to organise a complaint about flights, holidays, bookings, cancellations, and travel refunds.
Help by company
Find the company you want to complain to
Read how to complain to each business. Any published complaint figures are explained alongside their sources; they do not establish wrongdoing.
Trader complaint
Rathwood complaint in Ireland
How to prepare a Rathwood complaint about furniture, garden goods, delivery, refund, or faulty product issues.
Trader complaint
Currys complaint in Ireland
How to complain to Currys about faulty electronics, appliances, repairs, deliveries, refunds, or replacements.
Trader complaint
Harvey Norman complaint in Ireland
Prepare a Harvey Norman complaint about appliances, electronics, furniture, delivery, repairs, refunds, or replacements.
Trader complaint
Ryanair complaint in Ireland
How to organise a Ryanair complaint about refunds, cancellations, delays, baggage, or booking issues.
Trader complaint
Aer Lingus complaint in Ireland
How to prepare an Aer Lingus complaint about a refund, cancellation, delay, baggage, or booking problem.
Trader complaint
Sky complaint in Ireland
How to complain about Sky broadband, TV, billing, installation, cancellation, or service problems in Ireland.
Trader complaint
eir complaint in Ireland
Prepare an eir complaint about broadband, mobile, billing, installation, cancellation, or service issues.
Trader complaint
Virgin Media complaint in Ireland
How to complain about Virgin Media broadband, TV, phone, billing, contract, cancellation, or service issues.
Trader complaint
Vodafone complaint in Ireland
Prepare a Vodafone complaint about mobile, broadband, billing, cancellation, service, or device issues in Ireland.
Trader complaint
LIDL complaint in Ireland
How to prepare a LIDL complaint about faulty products, special buys, refunds, receipts, or online order issues.
Company complaint
Amazon complaint in Ireland
How to prepare an Amazon complaint about refunds, returns, missing deliveries, marketplace sellers, account issues, or chargeback options.
Company complaint
Deliveroo complaint in Ireland
How to prepare a Deliveroo complaint about an order not delivered, missing items, wrong order, refund refusal, or app-support dead end.
Company complaint
FreeNow complaint in Ireland
How to prepare a FreeNow complaint about taxi-app charges, fees, phantom rides, receipts, driver issues, or refund refusal.
Company complaint
Samsung complaint in Ireland
How to prepare a Samsung complaint about faulty TVs, phones, appliances, warranty repairs, software issues, or delayed service.
Company complaint
Just Eat complaint in Ireland
How to prepare a Just Eat complaint about food delivery refunds, wrong orders, missing items, restaurant issues, or platform support.
Company complaint
PayPal complaint in Ireland
How to prepare a PayPal complaint about account access, payments, refunds, disputes, name changes, frozen funds, or escalation routes.
Company complaint
Revolut complaint in Ireland
How to prepare a Revolut complaint about frozen funds, restricted accounts, transfers, card payments, business accounts, or support delays.
Company complaint
Bank of Ireland complaint in Ireland
How to prepare a Bank of Ireland complaint about banking service, payments, cards, account access, charges, or complaint escalation.
Company complaint
AIB complaint in Ireland
How to prepare an AIB complaint about banking service, cards, payments, account access, charges, or financial-services escalation.
Company complaint
Three complaint in Ireland
How to prepare a Three complaint about mobile, broadband, billing, cancellation, contract, handset, or service issues in Ireland.
Company complaint
Airbnb complaint in Ireland
How to prepare an Airbnb complaint about booking problems, refunds, host disputes, accommodation issues, fees, or chargeback options.
Company complaint
Netflix complaint in Ireland
How to prepare a Netflix complaint about billing, account cancellation, subscription changes, access problems, or paid-plan disputes.
Company complaint
Windsor Motors complaint in Ireland
How to prepare a Windsor Motors complaint about used-car faults, repairs, dealer service, warranty, or garage work.
Company complaint
PowerCity complaint in Ireland
How to prepare a PowerCity complaint about faulty appliances, electronics, delivery, repairs, refunds, or warranty issues.
Company complaint
DID Electrical complaint in Ireland
How to prepare a DID Electrical complaint about appliances, electronics, delivery, repairs, refunds, warranty, or customer-service issues.
Company complaint
DFS complaint in Ireland
How to prepare a DFS complaint about sofa delivery, damaged furniture, repairs, refunds, dimensions, or failed delivery.
Company complaint
Loveholidays complaint in Ireland
How to prepare a Loveholidays complaint about booking changes, cancellations, refunds, accommodation problems, or chargeback options.
Company complaint
SSE Airtricity complaint in Ireland
How to prepare an SSE Airtricity complaint about billing, meter readings, switching, sales calls, energy account issues, or CRU escalation.
Company complaint
Prepay Power complaint in Ireland
How to prepare a Prepay Power complaint about billing, top-ups, account transfer, doorstep sales, broadband bundles, or CRU escalation.
Company complaint
Ticketmaster complaint in Ireland
How to prepare a Ticketmaster complaint about refunds, event cancellations, ticket delivery, resale, fees, or support delays.
Company complaint
Pure Telecom complaint in Ireland
How to prepare a Pure Telecom complaint about broadband, phone, billing, installation, cancellation, or ComReg escalation.
Company complaint
GoMo complaint in Ireland
How to prepare a GoMo complaint about mobile service, billing, switching, cancellation, account access, or ComReg escalation.
Company complaint
Electric Ireland complaint in Ireland
How to prepare an Electric Ireland complaint about bills, meter readings, switching, refunds, credits, or CRU escalation.
Company complaint
Bord Gais Energy complaint in Ireland
How to prepare a Bord Gais Energy complaint about bills, meter readings, switching, boiler service, refunds, or CRU escalation.
Company complaint
Energia complaint in Ireland
How to prepare an Energia complaint about energy bills, meter readings, switching, tariffs, refunds, or CRU escalation.
Company complaint
Flogas complaint in Ireland
How to prepare a Flogas complaint about energy bills, LPG, meter readings, switching, refunds, or CRU escalation.
Company complaint
Pinergy complaint in Ireland
How to prepare a Pinergy complaint about prepay energy, smart meters, bills, top-ups, refunds, or CRU escalation.
Company complaint
DPD complaint in Ireland
How to prepare a DPD complaint about lost parcels, damaged deliveries, tracking errors, missed delivery, or seller responsibility.
Company complaint
Fastway complaint in Ireland
How to prepare a Fastway complaint about missing parcels, damaged deliveries, tracking errors, or seller responsibility.
Company complaint
An Post complaint in Ireland
How to prepare an An Post complaint about post, parcels, tracking, customs charges, delivery, or postal-service escalation.
Company complaint
Booking.com complaint in Ireland
How to prepare a Booking.com complaint about accommodation refunds, cancellations, overbooking, fees, or chargeback options.
Company complaint
Expedia complaint in Ireland
How to prepare an Expedia complaint about travel refunds, hotel bookings, package changes, cancellations, or chargeback options.
Company complaint
Aviva complaint in Ireland
How to prepare an Aviva complaint about insurance, policy service, claims handling, premiums, or FSPO escalation.
Company complaint
Laya complaint in Ireland
How to prepare a Laya complaint about health insurance, cover, claims, direct debits, policy service, or FSPO escalation.
Company complaint
Quote Devil complaint in Ireland
How to prepare a Quote Devil complaint about insurance quotes, policy service, broker handling, renewals, or FSPO escalation.
Company complaint
Tesco complaint in Ireland
How to prepare a Tesco complaint about refunds, faulty goods, groceries, delivery, Clubcard, online orders, or customer-service issues.
Company complaint
Dunnes Stores complaint in Ireland
How to prepare a Dunnes Stores complaint about refunds, faulty goods, vouchers, online orders, delivery, or customer-service issues.
Company complaint
SuperValu complaint in Ireland
How to prepare a SuperValu complaint about groceries, delivery, refunds, faulty goods, vouchers, or store service.
Company complaint
Aldi complaint in Ireland
How to prepare an Aldi complaint about faulty special buys, refunds, receipts, online orders, product issues, or store service.
Company complaint
Boots complaint in Ireland
How to prepare a Boots complaint about refunds, faulty products, online orders, prescriptions, vouchers, or customer service.
Company complaint
Sports Direct complaint in Ireland
How to prepare a Sports Direct complaint about returns, refunds, faulty goods, online orders, delivery, or store issues.
Company complaint
IKEA complaint in Ireland
How to prepare an IKEA complaint about furniture delivery, damaged items, missing parts, installation, refunds, or collection issues.
Company complaint
Woodies complaint in Ireland
How to prepare a Woodies complaint about DIY goods, delivery, garden products, faulty items, installation, refunds, or returns.
Company complaint
Smyths Toys complaint in Ireland
How to prepare a Smyths Toys complaint about faulty toys, consoles, games, online orders, refunds, delivery, or warranty issues.
Company complaint
Apple complaint in Ireland
How to prepare an Apple complaint about devices, repairs, warranty, subscriptions, app purchases, refunds, or retailer/manufacturer route confusion.
Company complaint
Enterprise Rent-A-Car complaint in Ireland
How to prepare an Enterprise Rent-A-Car complaint about deposits, damage charges, fuel, insurance excess, booking issues, or card disputes.
Company complaint
Hertz complaint in Ireland
How to prepare a Hertz complaint about car hire deposits, damage charges, fuel, tolls, insurance, cancellation, or card disputes.
Company complaint
Sixt complaint in Ireland
How to prepare a Sixt complaint about rental deposits, damage charges, insurance extras, booking changes, fuel, tolls, or card disputes.
Company complaint
Europcar complaint in Ireland
How to prepare a Europcar complaint about car rental deposits, damage charges, fuel, tolls, insurance excess, booking, or card disputes.
Company complaint
N26 complaint in Ireland
How to prepare an N26 complaint about account access, payments, card disputes, frozen funds, transfers, or cross-border escalation.
Company complaint
Wise complaint in Ireland
How to prepare a Wise complaint about transfers, account restrictions, card payments, missing money, verification, or provider escalation.
Company complaint
Coinbase complaint in Ireland
How to prepare a Coinbase complaint about account access, transfers, card payments, verification, crypto services, support delays, or route checks.
Company complaint
EZ Living Furniture complaint in Ireland
How to prepare an EZ Living Furniture complaint about delivery, damaged furniture, refunds, repairs, measurements, or cancellation.
Company complaint
Michael Murphy complaint in Ireland
How to prepare a Michael Murphy complaint about furniture delivery, damaged items, refunds, repairs, or customer-service delays.
Company complaint
B&Q complaint in Ireland
How to prepare a B&Q complaint about DIY products, kitchen or bathroom orders, delivery, installation, refunds, or faulty goods.
Company complaint
Google complaint in Ireland
How to prepare a Google complaint about digital services, billing, subscriptions, app purchases, account access, ads, or chargeback options.
Company complaint
Meta complaint in Ireland
How to prepare a Meta complaint about Facebook, Instagram, ads, account access, marketplace issues, payments, or platform support.
Company complaint
Microsoft complaint in Ireland
How to prepare a Microsoft complaint about subscriptions, Xbox, devices, software, billing, refunds, account access, or support.
Company complaint
HP complaint in Ireland
How to prepare an HP complaint about laptops, printers, repairs, warranty, ink subscriptions, refunds, or retailer/manufacturer routes.
Company complaint
Dell complaint in Ireland
How to prepare a Dell complaint about laptops, monitors, repairs, delivery, warranty, refunds, or support delays.
Company complaint
Lenovo complaint in Ireland
How to prepare a Lenovo complaint about laptops, repairs, warranty, delivery, refunds, or support delays.
Company complaint
LG complaint in Ireland
How to prepare an LG complaint about appliances, TVs, warranty, repairs, refunds, or retailer/manufacturer route confusion.
Company complaint
Bosch complaint in Ireland
How to prepare a Bosch complaint about appliances, warranty, repairs, parts, refunds, or retailer/manufacturer route confusion.
Company complaint
Miele complaint in Ireland
How to prepare a Miele complaint about appliances, service calls, warranty, repairs, refunds, or retailer/manufacturer routes.
Company complaint
Whirlpool complaint in Ireland
How to prepare a Whirlpool complaint about appliances, safety notices, repairs, warranty, refunds, or retailer/manufacturer routes.
Company complaint
Tesla complaint in Ireland
How to prepare a Tesla complaint about vehicle delivery, warranty, repairs, service appointments, deposits, refunds, or charging issues.
Company complaint
Toyota complaint in Ireland
How to prepare a Toyota complaint about dealer service, warranty, repairs, parts, vehicle faults, deposits, or finance-linked issues.
Company complaint
Volkswagen complaint in Ireland
How to prepare a Volkswagen complaint about dealer service, repairs, warranty, parts, vehicle faults, deposits, or finance-linked issues.
Company complaint
Ford complaint in Ireland
How to prepare a Ford complaint about dealer service, repairs, warranty, vehicle faults, deposits, parts, or finance-linked issues.
Company complaint
Hyundai complaint in Ireland
How to prepare a Hyundai complaint about dealer service, warranty, repairs, vehicle faults, parts, deposits, or finance-linked issues.
Company complaint
Nissan complaint in Ireland
How to prepare a Nissan complaint about dealer service, warranty, repairs, vehicle faults, parts, deposits, or finance-linked issues.
Company complaint
Peugeot complaint in Ireland
How to prepare a Peugeot complaint about dealer service, repairs, warranty, vehicle faults, parts, deposits, or finance-linked issues.
Company complaint
AXA complaint in Ireland
How to prepare an AXA complaint about insurance claims, cover, premiums, renewals, direct debits, broker service, or FSPO escalation.
Company complaint
Allianz complaint in Ireland
How to prepare an Allianz complaint about insurance claims, cover, premiums, renewal, direct debit, policy service, or FSPO escalation.
Company complaint
Zurich complaint in Ireland
How to prepare a Zurich complaint about insurance, investments, pensions, claims, policy service, or FSPO escalation.
Company complaint
VHI complaint in Ireland
How to prepare a VHI complaint about health insurance claims, cover, renewals, premiums, direct debits, or FSPO escalation.
Company complaint
Irish Life complaint in Ireland
How to prepare an Irish Life complaint about insurance, pensions, investments, claims, policy service, or FSPO escalation.
Company complaint
Permanent TSB complaint in Ireland
How to prepare a Permanent TSB complaint about accounts, cards, payments, mortgages, loans, fees, or FSPO escalation.
Company complaint
eBay complaint in Ireland
How to prepare an eBay complaint about marketplace orders, seller disputes, refunds, returns, account issues, or chargeback options.
Company complaint
Adverts.ie complaint in Ireland
How to prepare an Adverts.ie complaint route check about private sellers, trader status, marketplace messages, payment, or non-delivery.
Company complaint
DoneDeal complaint in Ireland
How to prepare a DoneDeal complaint route check about private sellers, trader status, used cars, deposits, payments, or non-delivery.
Company complaint
Shein complaint in Ireland
How to prepare a Shein complaint about online orders, returns, refunds, delivery, faulty items, sizing, customs, or chargeback options.
Company complaint
Temu complaint in Ireland
How to prepare a Temu complaint about online orders, refunds, returns, delivery, faulty items, marketplace sellers, or chargeback options.
Company complaint
AliExpress complaint in Ireland
How to prepare an AliExpress complaint about marketplace sellers, non-delivery, refunds, returns, faulty goods, customs, or chargeback options.
Company complaint
ASOS complaint in Ireland
How to prepare an ASOS complaint about online orders, returns, refunds, delivery, faulty items, sizing, or chargeback options.
Company complaint
Zalando complaint in Ireland
How to prepare a Zalando complaint about online orders, returns, refunds, delivery, faulty items, sizing, or chargeback options.
Company complaint
Boohoo complaint in Ireland
How to prepare a Boohoo complaint about online orders, returns, refunds, delivery, faulty items, sizing, or chargeback options.
Company complaint
Hotels.com complaint in Ireland
How to prepare a Hotels.com complaint about hotel bookings, refunds, cancellations, overbooking, accommodation issues, or chargeback options.
Company complaint
TUI complaint in Ireland
How to prepare a TUI complaint about package holidays, flights, accommodation, cancellations, refunds, baggage, or chargeback options.
Practical complaint guides
Still waiting for things to be put right?
Get help checking a bill, following up on a refund or deciding what to do about an unanswered complaint.
Energy billing guide
Challenge a catch-up energy bill in Ireland
Received a large bill after estimated or rejected meter readings? Check the calculation, organise your evidence and raise a clear supplier complaint.
Energy payment guide
Energy budget-plan arrears in Ireland
Paid the agreed monthly amount but still owe money? Compare your energy use, plan payments and account reviews before challenging the balance.
Closed energy accounts
Energy supplier charged a closed account in Ireland
An old supplier has taken a payment or sent another bill. Check the account closure, final balance and payment reference before requesting a correction.
Credit report information
Correct an error on your credit report in Ireland
Found an incorrect balance, missed-payment entry or account status on your Central Credit Register report? Identify the error and request a specific amendment.
Insurance complaint guide
Travel insurance complaint handling in Ireland
Challenge delays, missing explanations or inconsistent communication about a travel claim while keeping the separate question of insurance cover clear.
Car finance information
Car finance payment errors in Ireland
A balloon payment or instalment was taken after a finance change. Compare the agreements, activation dates and account entries before raising a complaint.
Telecoms collections
eir and Stubbs Gazette debt letter: how to organise your response
What to do if you receive a Stubbs Gazette letter about an eir account you dispute: complaint reference, proof request, GDPR data trail, and ComReg route.
Wrong debt
Wrong debt sent to collections in Ireland
What to do when a company sends a disputed or incorrect account to collections: evidence, proof request, correction, GDPR, and regulator escalation.
Debt letters
Demand letter vs court judgment in Ireland
The difference between a demand letter, debt collector letter, solicitor letter, court claim, and court judgment in Ireland.
Decision guide
Is small claims worth it in Ireland?
A practical decision guide for deciding whether Irish small claims is worth the time, evidence, fee, and uncertainty.
Respondent identity
Who to name in small claims in Ireland
How to think about respondent identity before escalating an Irish consumer dispute, including trading names, companies, sole traders, brokers, and missing addresses.
Claim amount
What can you claim in small claims in Ireland?
A practical guide to claim amounts, evidence, the EUR25 fee, and common items that do not belong in an Irish small-claims amount.
After filing yourself
Small claims case not initiated in Ireland
What it may mean when an Irish small-claims application status is unclear, delayed, reassigned, or not initiated after using the official route.
Tradesperson deposits
Tradesperson took a deposit in Ireland
How to organise evidence and write a clear complaint if a tradesperson took a deposit and has not started or completed the agreed work.
Retailer complaints
Retailer says contact the manufacturer in Ireland
How to respond when an Irish retailer sends you to the manufacturer for a faulty product complaint.
After a decision
Small claims enforcement in Ireland
What to think about before small claims if you are worried about winning but still not being paid.
Payment routes
Chargeback or small claims in Ireland
How to choose which route to check first for card-paid non-delivery, refund delays, and trader disputes.
Used cars
Used car private seller vs dealer in Ireland
Why the difference between a private seller and a dealer affects Irish used-car complaints, evidence, and small-claims fit.
Deposit route
Landlord deposit: RTB or small claims in Ireland?
Route a deposit dispute between the RTB, a narrow small-claims route, or a first complaint letter.
Used cars
Used car dealer warranty in Ireland
Prepare a dealer complaint when a used car fault appears and the warranty answer does not solve it.
Online retail
Online retailer faulty item refund in Ireland
Write a complaint when an online order arrives faulty, breaks quickly, or the retailer pushes you elsewhere.
Travel refunds
Airline refund or chargeback in Ireland?
Decide whether to start with the airline, booking provider, IAA, ECC Ireland, card chargeback, or small claims.
Trader status
Sold as seen in Ireland
Understand why sold-as-seen wording depends on whether the seller was a trader or private seller.
Cross-border
Bought from a UK website: consumer rights in Ireland
Check jurisdiction, trader location, chargeback, ECC-style routes, and complaint evidence for UK website purchases.
Costs
Small claims costs and fees in Ireland
Understand the EUR25 application fee, the EUR2,000 cap, and why time, stress, and claim costs should be separated.
Court status
Small claims status labels in Ireland
A plain-English guide to small-claims and court-office status labels, what to check, and when to contact the relevant court office.
Amazon returns
Amazon refund after return in Ireland
How to organise evidence when an Amazon return is delivered or collected but the refund has not arrived.
Deposit evidence
Deposit evidence checklist in Ireland
A practical evidence checklist for deposit disputes involving accommodation, tradespeople, bookings, goods, or services.
Unfinished work
Builder not finished work in Ireland
Write a complaint about unfinished, delayed, or defective building and home-improvement work.
Lost parcel
Delivery company lost my parcel in Ireland
Check whether to complain to the retailer, courier, platform, bank, or another route when a parcel is lost or marked delivered.
Private sale
Private seller and small claims in Ireland
Check why buying from a private seller is different from buying from a trader.
Deposit route
Licensee deposit not returned in Ireland
Check RTB boundaries, owner-occupied arrangements, evidence, and complaint routes before escalating a deposit dispute.