Free complaint checker

Tell us what happened

Answer a few questions to see who to contact and what to do next. The checker does not send anything to the business. If you later ask us to contact it, you will need to approve the message and information we share.

Check your options

See who to contact and which details to gather.

Complaint message

Get help writing a message using your complaint details.

Ask for more help

Email us to ask whether we can help with your complaint.

Complaint plan

Step 1Complaint
Step 2Route
Step 3Evidence

Start with the main details

You can add documents and previous messages in the next steps.

Who are you complaining about?

Enter the name you know. You may need to confirm the business's registered name before taking the complaint further.

I do not know which business or legal entity to name

Amount you want back

Purchase or incident date

What kind of problem is it?

What happened?

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With your permission, we use Google Analytics and our own Matomo analytics to count visits and actions such as using the checker. We do not send your complaint text, contact details or private case pages to these tools. Analytics is optional and the site works without it.

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