Services
Service not provided or not carried out as agreed
Prepare a clear Irish consumer complaint when a paid service was not completed or was not as agreed.
Check your dispute first
Answer a few questions to see your options before writing your complaint.
Check your optionsSmall claims can cover services not completed or not carried out as agreed by a trader, such as repair work, home services, or paid jobs that were not delivered.
Your complaint should separate facts from frustration: what was agreed, what was paid, what went wrong, and what would resolve it.
Before you write
- Quote or booking
- Proof of payment
- Messages with the trader
- Photos of incomplete work