Trader complaint
Harvey Norman complaint in Ireland
Prepare a Harvey Norman complaint about appliances, electronics, furniture, delivery, repairs, refunds, or replacements.
- CCPC helpline contacts naming Harvey Norman in 2025
- 390
- domestic-appliance contacts
- 1,848
- furniture and furnishings contacts
- 1,430
Check your dispute first
Answer a few questions to see your options before writing your complaint.
Check your optionsTBD is independent and is not affiliated with this trader. The complaint figures below are public helpline-contact figures, not findings of wrongdoing or liability.
For a Harvey Norman complaint, identify the item, order number and whether the problem concerns delivery, a fault, a repair or a refund. Keep the relevant receipt and messages.
What to do next
- 1Write to Harvey Norman with the purchase details, product or order issue, and the remedy you want.
- 2Attach evidence such as photos, delivery records, repair notes, and previous messages.
- 3If the issue remains unresolved and the amount is within the limit, use the eligibility checker before considering the official Courts.ie route yourself.
What to include in your Harvey Norman complaint
Common issues include faulty appliances, damaged furniture deliveries, electronics repairs, mattress or sofa problems, refund delays, and replacement requests.
Before you write
- Receipt or invoice
- Delivery documents
- Photos or videos
- Warranty or repair notes
- Prior complaint messages
Questions people ask
Can I use small claims for a Harvey Norman dispute?
It may fit if the dispute is about goods or services from a trader, the amount is EUR2,000 or less, both parties are Ireland-based, and no exclusion applies.
What should my complaint ask for?
Ask for a practical remedy such as repair, replacement, refund, price reduction, delivery, or collection of a damaged item.