Delivery
Late delivery or no delivery: Irish refund steps
Ask an Irish trader to resolve delayed or missing delivery before escalating.
Check your dispute first
Answer a few questions to see your options before writing your complaint.
Check your optionsIf goods are not delivered by the agreed date, or no date was agreed and delivery has taken too long, you can often ask the trader to fix the problem.
A good complaint letter names the order, the promised or expected date, the contact you already made, and the remedy you want.
Before you write
- Order number
- Tracking link
- Delivery promise
- Messages to support