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Ticketing complaints

Complain about an event ticket company in Ireland

How to prepare a ticketing complaint about refunds, cancelled events, rescheduled shows, fees, resale, or chargeback options.

CCPC 2024 top named trader
Ticketmaster
card route to preserve
chargeback
core evidence
event terms

Check your dispute first

Answer a few questions to see your options before writing your complaint.

Check your options

Event ticket complaints usually turn on the event terms, cancellation or rescheduling notice, fee breakdown, ticket delivery record, and support response.

Keep your booking confirmation, ticket details and any event announcement. These help explain a problem with Ticketmaster or another ticket seller.

What to do next

  1. 1Complain to the ticket seller first with the order number, event details, and remedy requested.
  2. 2Keep event notices, refund policies, support messages, and card payment records.
  3. 3If the seller refuses a card-paid refund, check chargeback timing before considering any court route.

Common ticketing complaint searches

Common searches include Ticketmaster refund, event cancelled, event rescheduled, booking fee refund, ticket not delivered, resale issue, and ticket company not answering.

Before you write

  • Order number
  • Event details
  • Cancellation or reschedule notice
  • Support messages
  • Payment record

Questions people ask

Can I charge back event tickets?

Ask your bank or card provider about its chargeback rules and deadlines. Keep the ticket seller complaint and event notice.

Related guides

Sources