TBD

Appliance retailer complaints

Complain about an appliance retailer in Ireland

How to prepare an appliance or electronics retailer complaint about faults, repairs, warranty, delivery, or refund refusal.

CCPC appliance contacts in 2025
1,848
appliance small-claims referrals
1,125
common route confusion
warranty

Check your dispute first

Answer a few questions to see your options before writing your complaint.

Check your options

Appliance and electronics complaints sit close to TBD's core route: faulty goods, repair delays, warranty confusion, delivery issues, and refund or replacement requests.

Start with the retailer you bought from, such as Currys, Harvey Norman, DID Electrical or PowerCity. Keep any separate manufacturer warranty or repair correspondence too.

What to do next

  1. 1Start with the seller that took the payment and issued the receipt.
  2. 2Collect product details, fault evidence, warranty terms, repair records, and retailer/manufacturer messages.
  3. 3Check small-claims fit only where the seller, amount, issue, and exclusions align.

Common appliance retailer searches

Common searches include washing machine refund, faulty laptop, TV repair, manufacturer referral, out of warranty, repair delayed, replacement refused, and low refund offer.

Before you write

  • Receipt
  • Product model
  • Fault evidence
  • Warranty or repair notes
  • Retailer messages

Questions people ask

Do I complain to the retailer or manufacturer?

Usually start with the retailer that sold the product. A manufacturer warranty may help, but it should not erase the seller complaint trail.

Related guides

Sources