Travel refunds
Airline refund or chargeback in Ireland?
Decide whether to start with the airline, booking provider, IAA, ECC Ireland, card chargeback, or small claims.
Check your dispute first
Answer a few questions to see your options before writing your complaint.
Check your optionsAirline and travel refunds often have better first routes than small claims, especially where passenger-rights rules, booking-provider processes, or card chargeback deadlines apply.
The practical move is to preserve booking evidence, ask for the refund in writing, and check whether a card chargeback clock is running.
What to do next
- 1Write to the airline or booking provider with the booking reference and refund reason.
- 2Check IAA, ECC Ireland, package travel, or chargeback routes depending on the facts.
- 3Only then decide whether any remaining Irish small-claims route is realistic.
Before you write
- Booking reference
- Cancellation or delay notice
- Refund request
- Provider reply
- Card payment date
Questions people ask
Should I do a chargeback before small claims?
Often it is worth checking chargeback quickly because card deadlines can be short. Keep the airline or booking-provider complaint evidence either way.