Trader complaint
Ryanair complaint in Ireland
How to organise a Ryanair complaint about refunds, cancellations, delays, baggage, or booking issues.
- CCPC helpline contacts naming Ryanair in 2025
- 593
- holidays and travel contacts
- 2,225
- travel sector small-claims referrals
- 770
Check your dispute first
Answer a few questions to see your options before writing your complaint.
Check your optionsTBD is independent and is not affiliated with this trader. The complaint figures below are public helpline-contact figures, not findings of wrongdoing or liability.
Ryanair was the top named trader in the CCPC Consumer Helpline Report 2025, with 593 helpline contacts. A Ryanair complaint page should be useful, but it needs careful route logic because airline issues can involve IAA/EU261 passenger-rights processes.
What to do next
- 1Start with Ryanair's own complaint or refund process and keep the booking reference and complaint reference.
- 2For flight cancellation, delay, denied boarding, and certain passenger-rights issues, check the Irish Aviation Authority route.
- 3Only consider small claims if the issue, amount, respondent, and jurisdiction fit the official Irish criteria.
What to include in your Ryanair complaint
Explain whether you are waiting for a refund, dealing with a cancelled or delayed flight, reporting a baggage problem or disputing a booking or charge. Include the relevant booking reference and dates.
Before you write
- Booking reference
- Flight details
- Cancellation or delay notice
- Payment proof
- Complaint reference
Questions people ask
Can I take Ryanair to small claims in Ireland?
It depends on the issue and whether the official Irish criteria fit. For many flight-rights issues, the airline process and Irish Aviation Authority route may be more appropriate.
What evidence should I keep for a Ryanair complaint?
Keep the booking confirmation, flight details, cancellation or delay messages, payment proof, screenshots, and prior complaint references.
Related guides
Sources
Sources last checked: 2026-05-22