Company complaint
Revolut complaint in Ireland
How to prepare a Revolut complaint about frozen funds, restricted accounts, transfers, card payments, business accounts, or support delays.
Check your dispute first
Answer a few questions to see your options before writing your complaint.
Check your optionsTBD is independent and is not affiliated with this trader. Public complaint-search signals and forum anecdotes are not findings of wrongdoing or liability.
Revolut has a complaint process you can use when something goes wrong. This independent guide explains what to include in your message and what to check if the problem remains unresolved.
Start with what happened, what you paid and what you would like the business to do. Keep the receipts, messages or other records that support your complaint.
What to do next
- 1Use Revolut's in-app support or complaint route and keep the complaint reference and timestamps.
- 2Collect screenshots, transaction IDs, account notices, support replies, and any final response.
- 3For regulated financial-services complaints, check FSPO timing and eligibility before considering any court-adjacent route.
Common Revolut complaint topics
When contacting Revolut you may need help with frozen funds, account restriction, automated support loop, business account issue, card or transfer dispute. Include only the details that apply to your own complaint.
What to write first
Name the account, order, booking or transaction, give the key dates and include relevant proof. Explain what you would like the business to do and ask for a reply by a reasonable date.
If the business refuses, does not reply or leaves the problem unresolved, check the options for your type of complaint. These may include an ombudsman, regulator, payment dispute, cross-border assistance or small claims where the criteria are met.
Before you write
- Support reference
- Transaction IDs
- Screenshots
- Account notice
- Final response if any
Questions people ask
Is TBD affiliated with Revolut?
No. TBD is independent and is not affiliated with Revolut.
Can TBD write a Revolut complaint?
Yes. TBD can help prepare a clear complaint under your own name. It does not act for you, provide legal advice, or file official claims.
Can I use small claims for a Revolut dispute?
Do not start with small claims. This type of complaint usually needs the provider, regulator, ombudsman, chargeback, or cross-border route checked first.